- Display products
- Electronic components
- Upholstered furniture covers
- Consumables (e.g. batteries, lamps, gas pressure springs etc.)
Only the statutory warranty of two years applies for the products and materials listed above. For display products, we recommend documenting traces of use or faulty functions prior to the transfer of risk. Additional services associated with planning and installation are excluded from the guarantee.
Additionally, the following situations are not covered by the guarantee:
- Normal wear caused by natural use
- Improper assembly or services rendered by non-authorised persons
- Unusual (e.g. commercial) use outside of private domestic use
- Improper handling of heat, moisture, liquids and care products
- Damage caused by sharp, pointy, hot or wet objects
- Environmental influences such as extreme dryness, moisture, light or temperature
- Wilful destruction, misuse, excessive strain or accidental damage
- Damage and soiling caused by pets, heat sources or weather
- Soiling (e.g. sweat, body lotion or hair products)
- Discoloration caused by medication ingredients (toxic reaction)
- Any changes caused by substances containing acids, solvents or alcohols
- Unsuitable cleaning, repair or rectification attempts
- Damage caused by standing moisture or condensation
- Typical product properties that do not constitute a defect
- Maintenance tasks or changes to the contractual object
Damage caused by third-party products is excluded from the guarantee, e.g. damage caused by steam cleaners, hot water bottles, incorrect impregnation and care products, denim colour transfer, other non-colourfast textiles, Velcro fasteners on sports clothing, or sticky residues of substances containing sugar, acids, plasticisers, bleach or solvents.